Terms & Conditions
Before cancelling your booking please ensure you have read and agree to the cancellations T&Cs; please also note that you can cancel a booking free of charge as long as you are within the free cancellation time frame as outlined in the T&Cs. Deposits paid may be non-refundable as it is the case of Advance Purchase bookings.
There are certain terms and conditions we would like to draw your attention to. When you access, browse or use this website, you acknowledge that you understand and agree to be bound by these use terms and conditions.
1. SUBJECT TO:
Rates are quoted and charged in EUR inclusive of VAT at the current rate. Alternative currency rates are indicative only, are based on current exchange rates and are subject to fluctuation. All rates quoted are subject to availability and alteration. All discounted rates quoted are limited offers and are similarly subject to availability, a minimum number of nights stay, and a certain number of sharing guests. Although rooms may be available at the time of enquiry, rooms available under special offers will however be limited. Special offers and certain periods may be subject to minimum stay requirements. While every effort has been made to ensure the accuracy of all information, The George Boutique Hotel does not accept liability for any errors or omissions and reserves the right to change information and descriptions of listed hotels and products.
To make a booking you must enter the details of a valid credit or charge card legally held by you. The balance of the accommodation charge as well as any additional costs incurred shall be paid prior to departure.
Please note that some special offers are subject to a deposit payable at the time of booking and might be non-refundable. Read offer description in this sense.
When reserving packages through our website, children avail of the same meals as their accompanying adult, except for alcoholic beverages which shall be replaced with soft drinks. At all times, the cost of additional children’s meals or drinks shall be paid on departure.
3. GENERAL CANCELLATION POLICY
Except for the cases detailed below, reservations may be cancelled or amended up to 24 hours prior to your day of arrival. Failure to cancel your booking prior to this time will result in an automatic charge equivalent to 1 night’s accommodation being charged to your credit or charge card. To cancel your reservation please follow the “click here to cancel your booking” link received in your booking confirmation, or click the cancelation link located in the footer of our home page. In the event you experience problems with the online cancelation process, please email the Hotel directly quoting the Booking Reference Number issued with your confirmation.
4. ADVANCE PURCHASE RESERVATIONS
All Advance Purchase Reservations are prepaid in full, non-refundable and non-transferable (neither to different name nor to alternative date).
RESERVATIONS OF 4 ROOMS OR MORE ARE SUBJECT TO GROUP REGULATIONS AS OUTLINED BELOW:
5.1 AMENDMENTS & CANCELLATIONS
All amendments or cancellations must be notified in writing to the Hotel. In the event of Advance purchase bookings, these are as confirmed at the booking stage non-refundable or transferable.
Cancellation/amendment fees will apply as follows:
- Cancellation of Group dates received up to15 days prior to arrival may be cancelled at no charge.
- Cancellations received within 15 days will be charged in full.
5.2 DEPOSITS & CONFIRMATIONS
In order to confirm your reservation, we require your credit or debit card details at the time of booking. An amount equivalent to 5% of the total value of your on-line reservation will be preauthorised on your debit card at the time of your reservation so as to guarantee your booking. In all other cases a 5% deposit is required to be forwarded to the Hotel in order to guarantee your reservations.
Unless otherwise requested, we will email a confirmation of your reservation to your nominated email address.
Rooming list to be advised with final numbers 14 days prior to arrival.
6. ALTERNATIVE ACCOMMODATIONS:
The Hotel reserves the right to arrange alternative accommodations in a property of similar standing should the Hotel be unavailable. An appropriate gesture will be made in these instances to advise the guest. The Hotel may also offer a complimentary drink or glass of wine in certain cases. Under no circumstances will the Hotel reimburse guests with any other kind of recompense.
Upon check in all guests will be asked to provide additional method of payment, ie Credit Card or Laser card. The Hotel does not accept cash on arrival. Credit cards will be swiped for preauthorisation, laser cards will be charged in full for the total stay price.
8. CHECK-IN POLICY
All guests must present a credit card on check in for preauthorisation. If no credit card is available then a debit card will be accepted. However, full payment will be taken on check in and no credit facility will be available for your room. A cash deposit of €50 per night along with photographic ID will also be needed for those who present a debit card.
9. CAR PARKING
Concessional car-parking is available within Howley’s Quay or Harvey’s Quay multi-storey car parks. To avail of the concessions, your car-parking ticket must be validated at the hotel’s receptions before leaving. More details are available at reception.
10. HOW TO CANCEL
The booking confirmation email that you will receive on completing your booking will contain full details on how to cancel your booking online. Please note that in the case of group reservations fees may apply as detailed IN 5.1
While every effort has been made to ensure the accuracy of all information, The George Boutique Hotel does not accept liability for any errors or omissions and reserves the right to change information and descriptions of listed hotels and products.
12. ONLINE BOOKING
Please note that different terms, conditions and cancellation policies in relation to all on-line bookings via The George Boutique Hotel website may apply depending on the hotel, date, room or rate type selected. Please note the details that are provided before you make your on-line booking. Please note that different terms, conditions and cancellation policies in relation to all online bookings via The George Boutique Hotel website apply depending on the room or rate type selected. Please read carefully the room rate details that are provided before you make your online booking. You are advised to check through the rate details before making your online reservation.
13. SITE USE
The George Boutique Hotel website is intended to assist you in making a hotel reservation. Apart from printing information in connection with your travel, copyright does apply to The George Boutique Hotel website and as such the un-authorised reproduction, selling, re-selling or otherwise of same is prohibited unless prior written permission to do so has been provided.
14. LINKS TO THIRD PARTY SITES
Links that feature on The George Boutique Hotel site are links to other sites which we believe, may be of interest to you so as to enhance your stay with us. By providing these links we are not endorsing or recommending such sites or the services or material provided by them. We therefore accept no responsibility for the materials, services or other situations at or related to or from any other website.
15. LIABILITY DISCLAIMER
While every reasonable effort has been made to ensure accuracy of information, the content of The George Boutique Hotel site may include technical, typographical or content errors. Therefore, it is important to refer to the disclaimer information below, before using same.
16. WARRANTY DISCLAIMER
The content of The George Boutique Hotel website is provided “as is” without warranties of any kind, implied or expressed, statutory or otherwise, including without limitation, the warranties of merchantability or fitness for a particular purpose. The George Boutique Hotel also does not warrant the accuracy or completeness of the information, links or graphics found on The George Boutique Hotel site. The George Boutique Hotel may make changes to the content or policies at any time without prior notice.
17. PRIVACY STATEMENT
At The George Boutique Hotel, the privacy and protection of personal data is treated with the utmost seriousness. Our privacy statement sets out the data protection practices currently in place within the company. We fully endorse and adhere to the principles of the Data Protection Acts 1998 and 2003. Specifically, we state that we will: Obtain and process information fairly. Keep it only for one or more specified, explicit and lawful purpose. Use and disclose it only in ways compatible with these purposes. Keep it safe and secure. Keep it accurate, complete and up to date. Ensure that it is adequate, relevant and not excessive. Retain it for no longer than is necessary for the purpose or purposes intended. Give a copy of his/her personal data to that individual, on written request. If at any time you believe that this website has not adhered to these principles, please notify The George Boutique Hotel by e-mail at firstname.lastname@example.org and we will use all commercially reasonable efforts to promptly determine and correct the problem.
We fully endorse and adhere to the principles of the Data Protection Acts 1998 and 2003. Specifically, we state that we will:
* Obtain and process information fairly.
* Keep it only for one or more specified, explicit and lawful purpose.
* Use and disclose it only in ways compatible with these purposes.
* Keep it safe and secure.
* Keep it accurate, complete and up to date.
* Ensure that it is adequate, relevant and not excessive.
* Retain it for no longer than is necessary for the purpose or purposes.
* Give a copy of his/her personal data to that individual, on written request.
19. GIFT VOUCHERS
The following terms and conditions apply to gift vouchers sales:
* Vouchers are non-refundable and must be presented on arrival
* Vouchers are not reservations. Reservations must be made in advance via telephone by calling the hotel directly, quoting the voucher reference number.
* All reservations are subject to availability.
* Vouchers are valid for new bookings only.
* Vouchers are only valid for the value specified and any additional charges must be paid directly by the guest.
* All vouchers are valid for 24 months from date of purchase, unless specified otherwise.
* The George Boutique Hotel cannot accept responsibility for any vouchers that are mislaid, lost or stolen.
* Only original and unaltered vouchers will be honoured.